Internet. One of the joys in life. Makes things easier, faster, better. Well it does when it works. Not so great when it doesn't, is it?
Its like when I had no phone you forget how much you relied upon these modern day things.
Now we started with bt things were slow, talk talk came along and promised the world and failed to provide a decent reliable internet. They even failed to send bills out properly.
So enough was enough. Bye bye talk talk. Rang up to cancel. But due to early contract they wouldn't let us come out due to us not giving sufficient time to correct the problem. So booked for someone to come out on brother's birthday. My poor mother waited in all dad waiting for them. No one turned up.
Gave them ample time to sort it out nothing. Rang to cancel and they still argued. Turns out no one was booked on that day. Another mistake on their side.
After much arguing we cancelled with no charges through lack of competence on their side.
Went back to bt but took a week to get back on but at least we are back on. Right?
Why can't things just be simple? Why can't companies just give you what they promise you?